Career Opportunities

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Jr. Project Manager - Technical (Dublin, Ireland)

In your role as a Junior Project Manager, you are known as a creative problem solver who has the ability to coordinate many aspects of a statement of work implementation. You will bring your strong customer service experience and be responsible for managing a small portfolio of software implementation projects while working closely with a team of internal and client-assigned subject matter experts on the planning, implementation, and tracking of these projects from beginning to end.

Technical Community Support (Toronto)

Looking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support Analyst you are responsible for essential customer level support, management and resolution to help customers actively address risks, minimize performance impacts and ensure continued customer satisfaction. Our Customer Support team is not just a “help desk.” We pride ourselves in being trusted partners and advisers to our customer community. Our Customer Support team is comprised of analytical thinkers who enjoy solving puzzles that range from providing simple instructions to problems that require more in-depth critical thinking and innovative solutions. In this role, you will act as a brand ambassador, embracing the mission, vision and values of SmartSimple in all engagements with our customer community. You will be the frontline of a trusted partnership with our customers, where you will provide resolutions for customer and user issues on the SmartSimple platform. As the first contact to our most valuable customers, you are critical in ensuring overall customer success with our platform. This role is largely customer-facing, which requires you to work on both strategic long term and short term projects.

Bilingual Technical Community Support (Toronto)

Looking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Bilingual Technical Community Support you are responsible for essential customer level support, management and resolution to help customers actively address risks, minimize performance impacts and ensure continued customer satisfaction. Our Customer Support team is not just a “help desk.” We pride ourselves in being trusted partners and advisers to our customer community. Our Customer Support team is comprised of analytical thinkers who enjoy solving puzzles that range from providing simple instructions to problems that require more in-depth critical thinking and innovative solutions. In this role, you will act as a brand ambassador, embracing the mission, vision and values of SmartSimple in all engagements with our customer community. You will be the frontline of a trusted partnership with our customers, where you will provide resolutions for customer and user issues on the SmartSimple platform. As the first contact to our most valuable customers, you are critical in ensuring overall customer success with our platform. This role is largely customer-facing, which requires you to work on both strategic long term and short term projects.

Business Development Representative (Toronto)

The Business Development Representative is a talented and competitive individual who thrives in a quick sales cycle environment. You will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. In your role, you will demonstrate a proven track record of exceeding sales quota, love the thrill of the hunt, and is capable of building and growing the pipeline of the business. Your experience navigating through organizations, doing deep discovery and speaking to multiple decision makers will be an asset. If you are an eager, high-performing individual ready to work in a fast-paced, team environment, then we welcome you to join our SmartSimple team!

Technical Community Support (Dublin)

Looking for an exciting opportunity to join a fast-paced, forward-thinking Technical Community Support team at SmartSimple? As the Technical Community Support Analyst you are responsible for essential customer level support, management and resolution to help customers actively address risks, minimize performance impacts and ensure continued customer satisfaction. Our Customer Support team is not just a “help desk.” We pride ourselves in being trusted partners and advisers to our customer community. Our Customer Support team is comprised of analytical thinkers who enjoy solving puzzles that range from providing simple instructions to problems that require more in-depth critical thinking and innovative solutions. In this role, you will act as a brand ambassador, embracing the mission, vision and values of SmartSimple in all engagements with our customer community. You will be the frontline of a trusted partnership with our customers, where you will provide resolutions for customer and user issues on the SmartSimple platform. As the first contact to our most valuable customers, you are critical in ensuring overall customer success with our platform. This role is largely customer-facing, which requires you to work on both strategic long term and short term projects.

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